COVID -19 Protection Framework Announcement

From the 3rd December 2021 we move into the government COVID-19 Protection Framework (Traffic Light System). We will follow the standards set by Dental Council of New Zealand, our regulatory body. Under their guidelines we are able to treat ALL our patients. 

Traffic Light System - Red Light update.

We are open and still able to see our patients who have low level* COVID 19 risk. Be assured we will have all safety protocols in place for our loyal patients and our hardworking staff. What does this mean for you at your appointment?

We will continue to treat vaccinated and unvaccinated patients. If you have not already done so, please answer the Health Screening questions in your patient portal prior to your arrival, either the night before or on the morning of your appointment. You would have received the link with your reminder.

*To have a low level of risk you must be able to answer NO to all questions. (Cookies do need to be accepted for the portal to work. If you cannot use the portal or prefer not to accept those terms please call us so we can assess you then).

Our verbal questioning will include asking for your vaccination status. If you are not yet fully vaccinated please let us know in advance. Please confirm your appointment either by reply text or call us on 03 548 4445.

If you are unwell or have been to any new places of interest we may ask you to rebook.

Masks must be worn at all times. If you have a mask exemption, please let us know in advance as you and/or any support persons may need to wait in their car until the dentist/hygienist is ready for you. This includes children in your care so it may be best to find a sitter for them whilst you attend your appointment.

Please be reminded:

  • Sanitise your hands

  • Scan or sign in on arrival

  • Check in at reception

  • Wear your medical grade mask at all times on arrival & while in the reception area. We can provide you with these. Wait in your car if mask exempt and call us to check in.

  • Social distancing in the waiting room. If there are too many patients to do this safely you may be asked to wait in the car until the dentist is ready for you.

  • If unwell please stay at home. Call us to discuss your options.

Thank you for your understanding and we look forward to seeing you at your appointment.

Kind regards,

The team at Nelson Dental Centre