Nelson Dental Centre is open and continues to provide routine dental care, hygienist appointments and emergency dental treatments for patients with low risk of having COVID 19.


To keep our patients and staff safe, until further notice Nelson Dental Centre has Level 2 COVID-19 safety protocols in effect.

  • Sanitise your hands on arrival before you enter

  • Scan the COVID 19 Tracer APP

  • We ask that you keep a 2 metre distance between you and other patients not in your bubble. Where possible we prefer only the person with an appointment be seated in the waiting room.

  • Practice correct hygiene etiquette when coughing or sneezing by using the crook of your arm to cover your mouth.

  • You will be asked relevant COVID 19 questions on arrival if you have not already been asked.

  • If you have travelled to Auckland or New Plymouth recently please call us to discuss your situation in relation to your booked appointment or to make an appointment.


At any one time we feel there are too many patients to safely keep the required distance apart, you may be asked to wait in your car until the dentist is ready for you.


 To make an appointment, or if you already have an appointment booked and are feeling unwell and would like to discuss your symptoms, please call the surgery on 03 548 4445 Monday to Thursday between the hours of 8.00am and 5.00pm and Friday’s 8.00am and 4.30pm.


While we are at Level 2, if you already booked in or are using our online booking system to make an appointment we would like you to observe the risk assessment below. If you answer No to all the questions you are considered low risk and able to book/attend your appointment. If you answer Yes to any question please call us to discuss your options.


We look forward to seeing you soon and providing you with the expert dental care you expect and NDC is known for.


Please see below for the Level 2 COVID 19 risk assessment

COVID-19 epidemiological questions:

a. Do you have a confirmed diagnosis of COVID-19?

b. Are you waiting for a COVID-19 test or the results, or considered a probable case, or been asked to self-isolate?

c. Have you had close contact* with other people in the last 14 days who are probable or confirmed to have COVID-19?


Acute respiratory infection symptoms:

d. Do you have new or worsening symptoms of an acute respiratory infection with at least one of the following:

o cough

o sore throat

o shortness of breath

o runny nose, sneezing, post-nasal drip (coryza)

o loss of smell (anosmia)



with or without fever?


Overseas travel and close contacts:

  • e. Have you travelled overseas in the last 14 days?

  • f. Have you had direct contact with someone in the last 14 days who has travelled overseas?

  • g. Do you work on an international aircraft or shipping vessel?

  • h. Do you work or have you recently worked at an international airport or maritime port in areas/conveniences visited by international arrivals?

  • i. Do you work or have you recently worked in customs, immigration, or at managed quarantine/isolation facilities?

  • j. Are you a household member or a community contact of aircrew?

*A close contact is defined on page 5 of the guidelines.

​If you have answered YES to any of the above questions please call reception on 03 548 4445 to discuss your options


For more detailed information please click on this link below


Nelson Dental Centre thanks you for your co-operation. We look forward to seeing you soon and providing you with the expert dental care you expect and NDC is known for.